FAQ

How do I place an order?

Every product on our website is linked to our Tokopedia shop which allows our customers to purchase from there. Alternatively, visit us at @yourganic on Instagram and send us a message to start your order.

 
 
Do you offer any refunds ?

Due to health and hygiene concerns, we do not offer refunds for any of our products. Please contact us through various platforms which can be found here, or email us at cs@yourganicindonesia.com to express your concerns and we will get back in touch within 2-3 business days.

 
 
I am a business owner who requires Yourganic products as raw material to produce our own goods, how do I proceed? (B2B)
 

Directly send us an email at cs@yourganicindonesia.com and we will look to get back to you within 2-3 working days. We are looking forward to establish a long working relationship with our fellow local businesses!